Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Shipping
What are the shipping options for UK orders?
- Free Fast UK Mainland Shipping: We offer free shipping on all UK mainland orders over £30.
- Standard Delivery: Orders under £30 are subject to a £3.99 delivery charge.
- Premium Express Delivery: Expedited delivery is available starting from £7.99.
Dispatch Policy:
Orders placed by 5:00 pm (Monday to Friday) are dispatched the same day, excluding Bank Holidays.
Do you ship internationally?
Yes, we ship worldwide!
European Shipping:
Standard delivery: £9.99
(2 to 11 business days).
Premium express delivery: £14.99
(3 to 7 business days).
Rest of the World Shipping:
Standard delivery: £14.99
(3 to 17 business days).
Shipping rates for all international orders are calculated
at checkout.
Exchange
How do I return or exchange a product?
We offer a 30-Day Money-Back Guarantee for products returned in their unused, original condition:
- Leather Products (Timeless and Vintage Collections):
You can return items within 30 days for a full refund or exchange. Personalised items are non-refundable, unless faulty. - Non-Leather Products:
All non-leather products are eligible for returns within 30 days, provided they are unused and in original packaging.
To initiate a return, contact us at hello@casebelle.co.uk with your order number and reason for return. Please note that you will be responsible for return shipping costs, unless the item is faulty.
Warranty
Is there a warranty on Casebellé products?
Yes, All the Casebellé products are covered by limited time warranty!
All Products: Covered by a 1-Year Manufacturer Warranty for any manufacturing defects.
Note:The warranty applies only to full-priced items
Cancellation
Can I cancel my order?
Before Dispatch:
If you need to cancel your order, please contact us immediately at hello@casebelle.co.uk. If we can intercept the order before it is dispatched, we will cancel it and provide a full refund.
After Dispatch:
If your order has already been shipped, you can still return it to us for a refund following our return process.
Contact Us
Howdo I contact Casebellé for further assistance?
Our team is always here to help. You can reach us via email at:
Email: Hello@Casebelle.co.uk
We typically respond to inquiries within 24 hours during business days.